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Can I return the boxes ordered?

Unfortunately not. We produce your boxes from scratch. For this reason we do not accept returns of the orders delivered. Do you want to file a complaint? Learn how to file a complaint and what the procedure looks like.

Can I change the quantity of the order?

If the order has not been paid – yes, you can.

If your order has been paid for, you can order additional boxes using the same design. You can simply repeat your order or contact us to order more boxes.

Can I change the design once the order has been placed?

If the order has not been paid – yes, you can.

If your order has been paid for and you wish to modify the design, please contact us as soon as possible.

Can I cancel my order?

If the order has not been paid – yes, you can.

If your order has been paid for (by a traditional transfer or prompt payment), please contact us as soon as possible. If your order has already been put into production, you will not be able to cancel it.

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